top of page

Refund Policy

Legal Disclaimer

The content, products, and services offered by SIN.XVII DESIGN (including artwork, apparel, and creative materials) are intended for personal, artistic, and educational purposes only. While our brand mission includes raising awareness around mental health, addiction, and suicide prevention, we are not a medical, clinical, or therapeutic service provider.

General Information Only

  • Any references to mental health, addiction recovery, or suicide prevention are provided for awareness and advocacy purposes.

  • Our work should not be interpreted as medical advice, diagnosis, or treatment.

  • If you or someone you know is struggling, please seek immediate professional help or call local emergency services.

Product Disclaimer

  • All artwork and apparel are created as limited, collectible pieces of art and fashion.

  • Variations in design, color, or texture may occur due to the handmade and creative nature of our products.

  • SIN.XVII DESIGN is not liable for misuse, damage, or unauthorized reproduction of its products.

Intellectual Property

  • All designs, artwork, logos, and creative content are the exclusive property of SIN.XVII DESIGN and are protected under applicable copyright and trademark laws.

  • Unauthorized copying, distribution, or use is strictly prohibited.

Limitation of Liability

By engaging with our brand, purchasing products, or interacting with our content, you agree that SIN.XVII DESIGN shall not be held liable for any direct, indirect, or consequential damages arising from use, interpretation, or reliance on our creative materials.

Contact

Questions or concerns regarding this disclaimer may be directed to:
📩 sin.xvii.design@gmail.com
📞 587-853-4349

Refund Policy

At SIN.XVII DESIGN, every piece of art and apparel is created with care, attention to detail, and limited availability. Because of the unique and collectible nature of our products, we maintain the following refund policy:

Returns & Refunds

  • All sales are final. Due to the limited, hand-crafted, and artistic nature of our products, we do not offer refunds or returns for change of mind, wrong size, or general dissatisfaction.

  • Refunds are only available in cases of:

    • Items arriving damaged during shipping

    • Incorrect items received due to fulfillment error

Eligibility for Refund

  • To request a refund, customers must contact us within 7 days of delivery.

  • Proof of purchase and clear photos of the product/issue must be provided.

  • Items must be unused, in original packaging, and in the same condition as received.

Exchanges

  • At this time, we do not offer exchanges due to limited stock runs.

Process

If approved, refunds will be processed back to the original payment method within 7–10 business days.

📩 Contact for Refunds/Questions:

bottom of page